Industry-Specific Customer Engagement Training and Solutions

 

About Clarity

Clarity is a performance consultancy and training solutions provider.  

 

We believe that life-science leaders are struggling unnecessarily to improve the effectiveness of customer facing teams, in an increasingly complex Healthcare environment. 

 

We believe that helping you transition from transactional interactions, to value-based engagement and true partnerships, is the best way to transform results for you and your customers.

 

We believe there's a better way to create strong alignment with Healthcare decision makers and it includes learning and coaching content that is tailored to the specific markets of each team and delivered in multiple ways based on the tenure, locations and needs of each group.

 

 

10 Account Types
15 TA Focus
8 Customer Facing

 

Clarity's Expertise in Pharma Account Management Training:

 

Industry Account Types

  • Govt. Health Systems-Payers
  • IDN/Hospital Systems
  • Medical Groups/Clinics
  • HMOs
  • University Medical Centers
  • Private Payers
  • Wholesalers/Pharmacies
  • GPOs
  • Acute Care/Long Term Care
  • PBMs

Therapeutic Areas

  • Oncology
  • Immunology
  • Cardiovascular
  • Central Nervous System
  • Diabetes
  • Respiratory
  • Dermatology
  • Rare Diseases
  • Dermatology
  • Rheumatology
  • Women's Healthcare
  • Ophthalmology
  • Radiology
  • Gastroenterology
  • Infectious Disease 

Customer-facing Roles

  • Account Managers (AMs, KAMs, SAMs, NAMs)
  • Commercial Sales Reps
  • Market Access/Patient Access
  • Medical Affairs
  • Marketing/Brands
  • Legal/Compliance
  • Finance
  • Patient Programs

 

 

Clarity is proud to call the following organizations our clients:

 

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bms-1
sanofi-1
abbvie-1
teva-1
alcom
sandoz-3
bay
novo
ucb-1
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Genentech_logo

 

What Makes Clarity Unique?

 

Mini_ecosystem_image 

 

We understand the healthcare "ecosystem."

Clarity implementation teams understand not just strategic skills and capabilities that need to be developed in order to achieve stronger stakeholder alignment, but also the "ecosystem" of connected entities and environments within which those capabilities are put to the test.

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We're flexible.

There's no one-size-fits-all when it comes to designing learning and execution programs for Pharmaceutical account teams. Countries, regions, local market places, account types, skills assessments and other variables all play a role in shaping the most optimal training and coaching programs ensuring relevancy and stickiness.

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We push the envelope on learning innovation.

While traditional instructor-led and blended learning solutions remain popular, the latest trend is towards micro learning, just-in-time, short-duration, mobile device agnostic content. And Clarity is all over it. Rapid content builds, tailored for the Pharma industry and delivered on cloud-based platforms. The future is here!

 

Clarity can help.

With deep Pharma expertise, a comprehensive approach towards customer engagement and a global reach, Clarity can help your field teams develop competitively differentiated account strategies that bring them into alignment with today's pharma stakeholders.

 

Strategy Consulting & Change Management

  • Senior Leadership Exchange Sessions
  • Account Archetype Profiling & Segmentation
  • Healthcare Landscape Education
  • Pre-launch Planning
  • Change Management Programs

 

 

 

Customized Models & Content

  • Locally Tailored, Organizationally Consistent
  • Account and TA-specific Case Studies
  • Account Management Models and Content for:
    • KAMs, Reps, Market Access, Medical
    • SAMA-aligned Content & Modules

 

 

 

Multiple Training Delivery Options
  • Instructor-Led Live Workshops
  • Blended Learning
  • SCORM/xAPI eLearnng
  • Cloud-based Micro Learning