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CLARITYES1 INSIGHTS:

Helping commercial organizations rise to new levels of customer engagement effectiveness.

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  • The 4 Zones™
  • The 4 Zones™ of Customer Engagement

What are the 4 Zones™ of Customer Engagement?

Our 4 Zones™ of Customer Engagement training has helped companies align best practices into their business worldwide. Let us help you mean more to your customer today!

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Customer Engagement Financial Services CRM Life Sciences Industry CRM Med-Tech Industry CRM Medical Devices Industry CRM Performance Management Strategic Customer Engagement The 4 Zones™ The 4 Zones™ of Customer Engagement

Introducing CX1™ – Our Salesforce Strategic Customer Engagement Solution

Clarity Engagement Solution is proudly introducing Clarity CX1™, a Salesforce Lightning product, designed to elevate strategic customer engagement. Click on this article to be able to book a demo.

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Clarity CX1™ Customer Engagement Financial Services CRM Life Sciences Industry CRM Med-Tech Industry CRM Salesforce Lightning Salesforce SaaS Product Strategic Customer Engagement

How To Approach Digital Customer Engagement Strategies

The Clarity Insight team is back with its second post on how to elevate customer engagement. This article dives into Digital Customer Engagement strategies.

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Clarity Engagement Solutions Key Success Factors Market Access Challenges Pharma Ecosystem Pharmaceutical Ecosystem SAM Strategic Imperatives

How To Elevate Your Customer Engagement To The Next Level

The Clarity Insight team has looked into ways by which you can make sure to mean more to your customers. The first of a new series, this blog post dives into tactical customer engagement tips.

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Clarity Engagement Solutions Key Success Factors Market Access Challenges Pharma Ecosystem Pharmaceutical Ecosystem Strategic Imperatives

Strategic customer engagement. A must have plan

Strategic customer engagement. A must have plan in 2021 in order to achieve a +350% increase in access to healthcare stakeholders.

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Customer Engagement Healthcare Trends Performance Management Pharma Strategic Customer Engagement Strategy
Healthcare Trends Pharma SAM SAM Strategy

Get everyone on the bus with strategic customer engagement

Get everyone on the bus with strategic customer engagement in order to achieve a +350% increase in access to healthcare stakeholders.

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Customer Engagement Healthcare Trends Performance Management Pharma Strategic Customer Engagement Strategy

Effective ways to increase access to healthcare stakeholders by 350%

Pharma companies and healthcare ecosystems are now slowly emerging from a corona lock down of astronomic proportions. Around the world, Systems, hospitals and primary care centers are no longer accepting calls from pharma field teams.

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Customer Engagement Healthcare Trends Performance Management Pharma Strategy

UNDERSTANDING PHARMA CUSTOMER ECOSYSTEMS

Customer-facing account teams still try to develop business with a product-focused mentality at the same time that healthcare stakeholders wrestle with challenges; the timing and context of which, render product-centric approaches a distraction.

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Customer Engagement Healthcare Ecosystems Healthcare Trends SAM Strategic Account Management

Moving Customer Engagement Forward in a New Era

The idea behind a well-structured SAM reward program, is that the recipient should be compensated in alignment with the value they bring to their organisation’s customer engagement efforts and their individual performance. So, why shouldn’t SAMs be compensated for the time they invest in each account?

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Healthcare Trends Pharma SAM SAM Strategy

Revolutionise Your Reward Scheme for Strategic Account Managers

The idea behind a well-structured SAM reward program, is that the recipient should be compensated in alignment with the value they bring to their organisation’s customer engagement efforts and their individual performance. So, why shouldn’t SAMs be compensated for the time they invest in each account?

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Healthcare Trends Pharma SAM SAM Strategic Account Management Strategy

Account Management Training for Medical Affairs

Why train Medical Science Liaisons in account management? MSL’s don’t need to understand the account management process, right? Wrong.   The time has come for […]

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Customer Engagement Medtech SAM SAM Development Strategic Account Management
Healthcare Trends Pharma SAM Strategy
Healthcare Trends Pharma SAM Strategy

5 Tips To Solve Market Access Challenges In Life Sciences

Market access challenges are varied nowadays, and our Clarity team has 5 of our best tips to help navigate them today! Read on to learn more.

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Customer Engagement Healthcare Trends Market Access Pharma SAM SAM Development Strategic Account Management
Healthcare Trends Pharma SAM Strategy

Patient Centricity – A Strategy for Success

Patient centricity is the new strategy everyone in pharma and medtech is talking about. While advocating patient centricity is á la mode, is it effective? […]

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Change Management Customer Engagement Healthcare Trends Medical Devices Pharma Strategy
Healthcare Trends Pharma SAM Strategy
Commercial Excellence Customer Engagement Healthcare Trends Performance Management SAM SAM Development Strategic Account Management
Customer Engagement Pharma SAM SAM Development Strategic Account Management
Medical Devices Medtech SAM Strategic Account Management

The Healthcare Ecosystem Impact

What impact does the health care ecosystem have in the midst of these hard times? Like everything else in health care these days, the approach […]

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Customer Engagement Healthcare Trends Medtech SAM Pharma SAM Strategy
Change Management Commercial Excellence Healthcare Trends Pharma SAM Strategy
Customer Engagement Healthcare Trends Market Access Performance Management Pharma SAM SAM Development Strategic Account Management Strategy

How To Continue The Evolution Of Pharma Strategic Account Management?

Re-shape the customer footprints and continue the evolution of Pharma Strategic Account Management by following our tips and insights.

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Change Management Commercial Excellence Customer Engagement Healthcare Trends Pharma SAM SAM Development Strategic Account Management Strategy
Change Management Commercial Excellence Customer Engagement Healthcare Trends Market Access Performance Management Pharma SAM Strategic Account Management Strategy
Change Management Customer Engagement Healthcare Trends Pharma SAM Strategy

How to effectively engage with IDNs

Understand IDN’s is paramount to success   Cost Management is a Priority One of the key drivers of forming IDNs is to leverage their size […]

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Commercial Excellence Customer Engagement Healthcare Trends Pharma Strategic Account Management Strategy

7 Biggest Questions Of Market Access In The Life Sciences Industry

Our survey looks into the 7 Biggest Questions of Market Access in the Life Sciences. Read on to learn of the results now!

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Importance of Pivoting Life Sciences Market Access Market Access Challenges Pharma SAM Strategic Account Management Strategy

Pharma Sales Strategy – here are 3 strategies that are proven to work

Not sure how to improve your sales strategies as a pharma company? The Clarity Insight team is here to help with 3 proven strategies that will work!

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Commercial Excellence Customer Engagement Pharma Pharma SAM Strategic Account Management Strategy
Change Management Customer Engagement Medical Affairs Pharma Pharma SAM SAM Development Strategic Account Management Strategy
Customer Engagement Healthcare Trends Performance Management Pharma SAM SAM Development Strategic Account Management

12 Do’s and Don’ts of Global SAM Implementation

The following is a set of key findings and recommendations from ClarityES1 in terms of “what works” and “what doesn’t work” when endeavoring on Global […]

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Change Management Commercial Excellence Customer Engagement Healthcare Trends Pharma SAM SAM Development Strategic Account Management Strategy

The Discovery and Validation Checklist EVERY SAM Needs to know

One of the most common mistakes SAMs and reps make is spending too much time and resources on opportunities that are not a good fit […]

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Customer Engagement Pharma SAM SAM Development Strategic Account Management
Performance Management Pharma SAM SAM Development Strategic Account Management
Change Management Commercial Excellence Customer Engagement Healthcare Trends Market Access Pharma SAM Strategy
Change Management Commercial Excellence Customer Engagement Healthcare Trends Pharma SAM Strategy

Can big pharma change as fast as its customers?

The role of a strategic account manager requires effective coordination of a web of complex activities. The idea behind a well-structured SAM reward program, is that the recipient should be compensated in alignment with the value they bring to their organisation’s customer engagement efforts and their individual performance. So, why shouldn’t SAMs be compensated for the time they invest in each account?

read more
Customer Engagement Healthcare Trends Pharma SAM SAM Development Strategic Account Management

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